[Patient] care is team-based, preventive and comprehensive, rather than one-on-one, fee-for-service or managed. Record keeping and sharing is seamless and electronic, rather than unwieldy and paper-based. Clinicians from the team are easily accessible in person, on the phone or via the Internet within 24 hours, rather than hidden behind labyrinthine automatic answering services and overbooked clinic schedules.
Here is the link to the NEW YORK TIMES article: http://www.nytimes.com/2010/07/15/health/15chen.html
(Note: just copy the url and past it in your browser.)